FAQ

A: Single Donor hair refers to hair that is collected from one individual donor, ensuring that all strands have the same texture and color, which provides a more natural and seamless look when used in hair extensions or wigs. At ARROW EXIM, we source our premium Indian hair bundles and wigs from single donors to guarantee consistency and superior quality. This type of hair is highly prized because it has not been mixed with hair from multiple sources, thus retaining its natural integrity. With minimal processing, Single Donor hair maintains its cuticle alignment, which reduces tangling and increases longevity, making it a top choice for those seeking a luxurious and authentic hair transformation.

A: The longevity of your hair extensions from ARROW EXIM depends on several factors, including the type of hair used, how well you maintain them, and your daily styling routine. Typically, our premium Indian hair bundles and wigs can last anywhere from 6 months to 1 year or more with proper care. To ensure maximum lifespan, we recommend following our care guidelines, which include using sulfate-free shampoos, avoiding excessive heat, and storing the extensions in a cool, dry place when not in use. Regular maintenance and gentle handling will help you enjoy beautiful, natural-looking hair for an extended period.

For a full sew-in, use 2-3 bundles for 10-18 inches. For 20 inches and above, use 3-4 bundles. Curly textures may need fewer bundles than straight. Contact support for personalized advice.

Yes, you can cut the weft of your hair extensions from My Site. Our wefts are designed to allow for customization to fit your unique styling needs. However, it is important to follow proper cutting techniques to avoid shedding and ensure the longevity of the extensions. We recommend using sharp scissors specifically made for cutting wefts and sealing the edges with a weft sealant to prevent unraveling. If you're unsure or uncomfortable with cutting the weft yourself, we suggest consulting a professional hair stylist who has experience working with hair extensions. This ensures that your extensions remain in the best possible condition and provide a flawless, natural look.

At My Site, we understand the importance of timely delivery for our clients. Once you have placed your order, our team will begin processing it immediately. Typically, orders are processed within 1-2 business days. After processing, the shipping time varies based on your location and chosen shipping method. Standard shipping usually takes 5-7 business days, while express options are available for faster delivery. You will receive a confirmation email with tracking information once your order is shipped, allowing you to monitor its progress until it arrives at your doorstep. If you have any special requests or need further assistance, our customer service team is always ready to help.

Virgin hair refers to hair that has never been chemically processed or treated in any way, such as through coloring, perming, or bleaching. It comes directly from a single donor, meaning all the cuticles are intact and aligned in the same direction. This type of hair is highly prized in the hair extensions industry, including at My Site, because it offers superior quality, durability, and a natural look. Virgin hair extensions can be styled and treated just like your own hair, providing a seamless blend and lasting longer than processed alternatives. At My Site, we prioritize sourcing high-quality virgin hair to ensure our clients receive the best possible products.

Yes, the hair extensions from My Site can be straightened or curled, just like your natural hair. Our extensions are made from high-quality human hair, allowing you to style them with heat tools. We recommend using a heat protectant spray to maintain the integrity and longevity of the hair. Whether you wish to achieve sleek, straight looks or bouncy curls, our extensions provide the versatility needed for any hairstyle. Remember to start at a lower temperature setting and increase as necessary to prevent potential heat damage.

Yes, you can color ARROW EXIM raw hair. Our high-quality, unprocessed human hair is perfect for dyeing, bleaching, or toning. For best results, consult a professional hair colorist.

Return your ARROW EXIM hair extensions within 30 days. Ensure they're in original, unopened, and unused condition. Follow the return instructions on our website or contact customer service. Refunds process in 7-10 business days, excluding shipping fees.

At My Site, we take pride in offering top-quality hair extensions that are meticulously crafted to ensure minimal tangling and shedding. Our hair extensions undergo a rigorous quality control process to eliminate loose strands and employ a double-weft technique that secures the hair firmly in place. In addition, we use premium materials and advanced manufacturing techniques to maintain the integrity of the hair cuticles. Proper maintenance and care, following our recommended guidelines, further reduce the likelihood of tangling and shedding, ensuring a long-lasting, beautiful experience for our customers.

Yes, ARROW EXIM hair bundles have double wefting, enhancing durability and fullness. This technique minimizes shedding and keeps the hair securely in place, providing a voluminous, natural look.

At My Site, we offer premium Indian Swiss Lace hair closure front lace wigs that provide a variety of benefits to our clients. Firstly, the Swiss Lace is exceptionally thin and delicate, ensuring a natural-looking hairline that blends seamlessly with your scalp. This fine lace material is also highly breathable, making our wigs comfortable for extended wear, even in warm climates. Our Indian hair extensions are known for their superior quality, softness, and durability. They can be styled, dyed, and treated just like natural hair, offering versatility to fit your unique style preferences. Additionally, the front lace wig design allows for easy application and secure fit, reducing slippage and maintaining a polished appearance throughout the day. Choose My Site's Indian Swiss Lace hair closures for an unmatched blend of quality, comfort, and aesthetics.

ARROW EXIM's Natural Clip-in Hair Extensions are 100% human hair, blending seamlessly with your natural hair. They have secure, lightweight clips for all-day comfort and come in various lengths and shades. Our quality control ensures durability and lasting luster.

At My Site, we ensure that our blonde bleached hair bundles meet the highest industry standards through rigorous and careful processing. The hair undergoes a series of specialized chemical treatments designed to deliver stunning, consistent blonde hues while maintaining the hair's integrity. Initially, the hair is gently bleached to strip its natural color, followed by a toning process to achieve the desired blonde shade. To preserve the hair’s quality and strength, our technicians use state-of-the-art conditioning treatments, sealing in moisture and preventing excessive damage. We pride ourselves on employing advanced techniques that balance the aesthetic needs with the health of the hair, ensuring you receive beautiful, durable, and high-quality blonde hair extensions.